Policy
Refund Policy
Effective date: 20 July 2026 · Last updated: 20 July 2026
This policy explains how approved refunds are handled.
Refund initiation
Approved refunds are normally initiated within 2 business days after approval.
Refund method
Refunds are made to the original payment method wherever technically possible.
Important
- Your bank or payment provider may need additional time to credit the amount to your account.
- A refund is not complete merely because AMODHAM has initiated it.
- You can check the payment and refund status in your Order History where available.
- Refund status and order/fulfilment status are displayed separately.
Shipping charges
Original shipping charges are normally non-refundable. Shipping charges may be refunded when:
- The complete order is cancelled before dispatch
- AMODHAM supplies the wrong product
- The shipment is damaged or lost in transit
- The complete order is rejected for an approved quality issue
- Delivery fails because of AMODHAM or its courier partner
A partial goods return does not automatically qualify for a shipping refund.
Customer support
Phone and WhatsApp: +91 99446 30906
Email: amodhamspicemart@gmail.com
Working days: Monday to Saturday · Working hours: 9:00 AM to 7:00 PM
Supported languages: English, Tamil and Malayalam.